Value per kept appointment£your assumption — turns lost chairs into revenue at risk. Set it to your average consult-to-treatment value.
Needs attention
Setter by setter
Include off-roster
Leaderboard
Click a column to sort. Ranked by shows by default — never by dials.
Method Live setter dashboard store · dials, bookings, shows, appointments per setter per day · working days from roster + overrides
Definitions Show rate = shows ÷ appointments due · Base/stretch band = each working day's in-force daily target, summed (pro-rata across mid-period target changes — past days keep the target they were worked under) · Projection = (bookings ÷ completed working days) × month working days, excluding the in-progress current day